1. Introduction
Welcome to Hyperlane Education ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hyperlene.com and use our educational technology services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for our services or create an account
- Subscribe to our newsletter
- Contact us through our contact form
- Participate in surveys or feedback forms
- Attend our events or webinars
This information may include: full name, email address, phone number, postal address, educational institution affiliation, and any other information you choose to provide.
2.2 Automatically Collected Information
When you access our website, we automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.
2.4 Educational Data
If you use our educational platforms and services, we may collect data related to your learning activities, including progress tracking, assessment results, interaction patterns with educational content, and holographic interface usage data.
3. How We Use Your Information
We use the collected information for various purposes, including:
- Providing, maintaining, and improving our educational services
- Personalizing your learning experience and content recommendations
- Processing your requests and transactions
- Sending administrative information, updates, and security alerts
- Responding to your inquiries and providing customer support
- Sending marketing communications about our services (with your consent)
- Conducting research and analytics to improve our educational technology
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations and enforcing our terms
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area, our legal bases for processing your personal information include:
- Consent: You have given explicit consent for specific processing activities
- Contract Performance: Processing is necessary to fulfill our contractual obligations
- Legal Obligation: Processing is required to comply with applicable laws
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, email delivery, customer support)
- Educational Partners: With educational institutions you're affiliated with, when necessary for service delivery
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Protection of Rights: To protect our rights, property, safety, or that of our users
- With Your Consent: When you explicitly authorize us to share your information
6. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We are based in France (Registration No. 40497494) and comply with applicable data protection regulations. When transferring data internationally, we implement appropriate safeguards including standard contractual clauses and data protection agreements.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication procedures
- Employee training on data protection
- Incident response and breach notification procedures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- Potential risk of unauthorized use or disclosure
- The purposes for which we process the information
- Legal and regulatory requirements
9. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured, machine-readable format
- Restriction: Request restriction of processing under certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at [email protected] or use the contact information provided at the end of this policy.
10. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information from a child under 16, please contact us immediately, and we will take steps to delete such information.
11. Third-Party Links and Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you access.
12. Analytics and Advertising
We use third-party analytics services (including Google Analytics and Facebook Pixel) to understand how users interact with our website. These services may use cookies and similar technologies to collect information about your usage. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Hyperlane Education
Flat 20 7 Roman Nook
Hicklestad, SA 2368
France
Registration Number: 40497494
Email: [email protected]
Phone: +38660538687
15. Supervisory Authority
If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.